Available now Gas Safe registered

Emergency plumbers in London, 24 hours a day

Burst pipes, broken boilers, blocked drains — fixed by Gas Safe registered engineers, with a typical 15-minute emergency response across London. No call-out fee, transparent pricing, and a 12-month workmanship guarantee on every job.

15 minutes Average emergency response
1,000+ 5-star customer reviews
12-month Workmanship guarantee
24/7 cover Real engineers — no answering services
Gas Safe registered Every gas job certified and logged
No hidden fees Fixed prices, no call-out charges
12-month guarantee On every repair we carry out
Reviews

What our customers say

4.9★ from 1,000+ verified reviews across Google, Trustpilot and Checkatrade.

★★★★★
“Burst pipe at 2am on a Sunday. Engineer was at our door in 20 minutes, fixed it, and the price was exactly what was quoted on the phone. Genuinely lifesavers.”
Sarah Mitchell Emergency Plumbing · Wandsworth
★★★★★
“Replaced our 18-year-old boiler with a Worcester Bosch. Tidy job, no mess, and they sorted the building control notification themselves. First-class service.”
James Okonkwo Boiler Installation · Newham
★★★★★
“Manage three rentals and ThePlumberz do all my CP12s. Always on time, certificate by email same day, and reasonable multi-property pricing.”
Priya Shah CP12 Gas Safety · Ealing
★★★★★
“Recurring drain blockage that two other firms had failed to fix. ThePlumberz ran a CCTV survey, found a collapsed section, and patched it without digging up the patio. Brilliant.”
David Henderson Drainage · Westminster
★★★★★
“Mystery damp patch on the kitchen ceiling. They traced it to a tiny pinhole leak in a copper pipe upstairs without ripping out half the bathroom. Insurance accepted the report immediately.”
Ana Costa Leak Detection · Brent
★★★★★
“Constantly running toilet that I'd been ignoring. Engineer was here within an hour, replaced the inlet valve, and the whole thing took less time than my morning coffee.”
Tom Bennett Toilet Repair · Camden
Common questions

Frequently asked

If you can't find your answer here, give us a call — we're up.

Are you really 24/7?

Yes. A real engineer answers the phone day and night, including weekends and bank holidays. There's no answering service and no overnight diversion. If you call us at 3am, you speak to someone who can dispatch an engineer.

How quickly can you get to me in an emergency?

Our average emergency response time across central London (zones 1–3) is under 15 minutes. For outer zones we're typically with you inside the hour. We'll always give you a realistic ETA on the phone — no padded estimates.

Do you charge a call-out fee?

No call-out fee, ever. You pay for the work we do, at the price we quoted before we started. No surprise charges and no inflated parts mark-ups.

Are you Gas Safe registered?

Yes — every gas engineer on our team is Gas Safe registered, and we'll happily show you the card before any work starts. Our company registration is verifiable on the public Gas Safe register.

What's your guarantee?

All our workmanship comes with a 12-month guarantee. If something we fixed fails inside that year, we come back and put it right at no charge. Manufacturer warranties on parts (boilers, cylinders, etc.) come on top of that.

Which areas of London do you cover?

We cover every Greater London borough including Westminster, Wandsworth, Newham, Ealing, Brent, Camden, Islington, Hammersmith & Fulham, Kensington & Chelsea, Lambeth, Southwark, Tower Hamlets, Hackney and Haringey. If you're unsure, give us a call — we almost certainly cover you.

Can I get a fixed-price quote before booking?

Yes. For most non-emergency jobs we quote a fixed price either over the phone or after a quick on-site assessment. You only sign off the work once you've agreed the price.

Do you take card payments?

Absolutely — every engineer carries a card reader. We take all major debit and credit cards, contactless, and bank transfer. We can also send a payment link if you prefer to pay later.